Collection of personal information
Under the Privacy Act and Privacy Amendment (Enhancing Privacy Protection) Act 2012, personal information means information or an opinion about an identified individual or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information or opinion recorded in material form or not. All personal information that we collect, is reasonably necessary for the purposes relating to providing professional services to our clients or in conjunction with research into actuarial issues. The types of personal information we collect includes contact details such as name, email, phone and mailing address and position/title. Where we provide services to a client we may collect sensitive information in the performance of our services. In these circumstances we rely on the client having informed you of this use and obtaining your consent. If it is reasonable and practical to do so, we will collect personal information directly from you. This will include contact details and other information relevant to providing services to our client. This may take place in a number of ways, such as when you attend our seminars, client functions, e-mail or otherwise contact us or if you subscribe to our publications. We may also collect personal information from third parties including but not limited to publically available sources. In these situations we will take reasonable steps to ensure you are made aware that we hold your personal information and the matters listed above, unless an exemption applies under the Privacy Act. In relation to our professional engagements, prior to commencing, we require clients to authorise the release, collection and retrieval of personal information to us. In addition, we require a client to provide us with confirmation that it has made, or will make those persons to whom the personal information relates, aware that we have their personal information, the reasons for its collection by us and that it may be further disclosed to governments or other bodies (where necessary) for the purposes of completing the engagement. These authorisations and statements form part of our standard terms and conditions of engagement with clients. We will not collect personal information unless the information is reasonably necessary for or directly related to one, or more of our functions or activities. If we are unable to collect personal information we reasonably require, we may not be able to do business with you or the organisation with which you are connected. If we receive personal information about you that we did not ask for, or from someone other than you, and we determine that we could have collected this information from you had we asked for it, we will take reasonable steps to ensure that you are notified, as soon as practicable, that we have collected your personal information. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information. In carrying out an engagement, it may be necessary for Finity to obtain from a client personal and sensitive information about the employees of the client or other persons connected with the client’s business (such as policyholders and claimants). We will take reasonable steps to ensure that the individual’s consent has been obtained by the client before collecting the sensitive information. All data, including personal information is received on a confidential basis and Finity has appropriate internal arrangements with its systems and staff to ensure that the confidentiality of the personal information is protected. When you visit our web-site, we (or our service providers) may obtain information from your personal computer that provides your internet address, your domain name (if applicable), the previous sites you have visited and when you visited the website.